Privacy Policy

TruVine Privacy Policy

Effective Date: August 31, 2026

Welcome to TruVine. We value your trust and are committed to respecting and protecting your privacy.

This Privacy Policy explains how TruVine (“TruVine,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our website, request a Bible, submit a prayer request, purchase products, sign up for communications, or otherwise interact with our website.

By using the TruVine website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Mailing and shipping address
• Billing information
• Telephone number, if provided
• Information associated with your orders or purchases
• Prayer requests or messages you voluntarily submit
• Information provided when requesting a Bible or other resources
• Information submitted through contact forms
• Information provided when subscribing to emails, newsletters, or promotional communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. Bible Requests

TruVine may offer visitors the opportunity to request a Bible or other faith-based resources.

To fulfill a request, we may collect information such as your name, email address, and mailing address.

The information provided for a Bible request will be used primarily to process, communicate about, and fulfill your request.

Bible availability may vary, and submitting a request does not necessarily guarantee that a Bible or resource will be available or delivered.

3. Prayer Requests

TruVine provides a prayer wall and/or prayer request service for individuals who wish to submit requests for prayer.

When you submit a prayer request, the information you provide may be reviewed by members of our prayer or ministry team for the purpose of praying over your request and, when applicable, following up with you.

Please do not include information in a prayer request that you do not want shared with members of our prayer team.

Prayer requests may contain personal or sensitive information. By submitting a prayer request, you acknowledge that members of our designated prayer team may have access to the information contained in your submission for ministry purposes.

If you submit a prayer request publicly to a prayer wall, any information you choose to make publicly visible may be viewed by other website visitors. Please do not include private information in a publicly displayed prayer request.

4. Online Store and Purchases

TruVine offers Christian accessories and other products for purchase through our website.

When you place an order, we may collect information necessary to process and fulfill your purchase, including:

• Name
• Email address
• Billing address
• Shipping address
• Phone number, if provided
• Items purchased
• Order information
• Payment-related information

Payments may be processed through third-party payment processors. TruVine does not intend to store complete payment card information when that information is processed directly by a third-party payment provider.

We may share information necessary to complete your order with payment processors, shipping providers, fulfillment providers, and other service providers involved in processing and delivering your purchase.

5. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Ship products and requested Bibles or resources
• Respond to questions and requests
• Process prayer requests
• Communicate with you about your Bible request or order
• Send confirmations and service-related emails
• Provide customer support
• Send newsletters, ministry updates, or promotional communications when you have consented to receive them
• Improve our website, products, and services
• Prevent fraud, misuse, or unauthorized activity
• Maintain website security
• Comply with applicable laws and legal obligations

We will only collect and use information for legitimate purposes related to operating TruVine and providing the services or products you request.

6. Email and Marketing Communications

If you voluntarily sign up to receive emails from TruVine, we may use your email address to send:

• Ministry updates
• Bible and faith-based resources
• Newsletters
• New product announcements
• Special offers
• Promotions
• Other communications you have requested or consented to receive

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Please note that you may still receive necessary transactional or service-related communications, such as order confirmations, shipping updates, or information regarding a Bible request.

7. Cookies and Website Technologies

TruVine may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, improve functionality, and enhance your experience.

Because TruVine uses GoDaddy’s website services, certain website and analytics information may be collected or processed through GoDaddy’s systems and features. GoDaddy states that its Websites + Marketing products may collect information such as customer mailing lists and purchase histories and provides tools for managing customer data. (GoDaddy)

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You may be able to manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

8. Information We Share

TruVine does not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our website and provide requested services, including:

• GoDaddy and website service providers
• Payment processors
• Shipping and delivery providers
• Email and marketing service providers
• Website analytics providers
• Website security providers
• Technology and hosting providers

These providers may receive only the information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, court order, legal process, or governmental authority, or when reasonably necessary to protect TruVine, our users, our property, or others.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by TruVine.

10. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

• Provide requested products and services
• Maintain business and transaction records
• Respond to customer inquiries
• Maintain prayer and ministry operations
• Comply with legal, accounting, tax, or other applicable obligations
• Resolve disputes
• Enforce our agreements and policies

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and operational requirements.

11. Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to TruVine, you may have rights concerning your personal information.

These rights may include the ability to:

• Ask whether we process personal information about you
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising, sale of personal information, or profiling activities where applicable
• Withdraw consent for certain optional communications

Texas law provides qualifying consumers with certain rights regarding personal data, including access, correction, deletion, and certain opt-out rights. (Texas DIR)

To submit a privacy request, please contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

TruVine’s website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to TruVine, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to websites, social media platforms, payment services, or other third-party websites.

TruVine is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

14. Social Media

If you interact with TruVine through social media platforms, those platforms may collect and process information according to their own privacy policies.

Information you voluntarily make public through social media may be visible to others.

15. No Sale of Personal Information

TruVine does not sell your personal information for monetary compensation.

We may use service providers to operate our website, process payments, fulfill orders, communicate with customers, provide analytics, and perform other business functions.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable laws.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

17. Contact TruVine

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

TruVine

Email: [INSERT YOUR BUSINESS EMAIL]

Website: [INSERT YOUR WEBSITE URL]

Mailing Address: [INSERT BUSINESS MAILING ADDRESS, IF APPLICABLE]

Important Notice

This Privacy Policy is intended as a general website privacy-policy template and is not legal advice. Privacy obligations can vary depending on your business structure, the information you collect, the customers you serve, the technologies used on your website, and the laws that apply to your business.

TruVine should have this policy reviewed by a qualified attorney before publication if you want legal confirmation that it meets all requirements applicable to your specific business.